Language Is Infrastructure
Language Is Infrastructure. Built in New York. Designed for Everywhere.
We design practical communication tools that strengthen trust across work, community, and public life.
Let’s Change How We Talk
Words Matter NYC helps people and organizations communicate in ways that build trust, reduce harm, and create real opportunity.
We believe the way we speak — at work, in schools, and in our communities — shapes how safe, respected, and supported people feel. That’s why we create practical tools, workshops, and ...
What We’re Putting Into the Conversation
From pledges to workshops, each offering is designed to turn awareness into action—helping New Yorkers speak with care, wherever they are.
“Speak With Care” Pledge & Toolkit
The “Speak With Care” Pledge and Toolkit offer a personal and collective step toward more inclusive language. With tips, examples, and reflection prompts, this free resource helps New Yorkers recognize harm in everyday talk—and choose words that build connection instead of division.
School & Youth Activation Kit
Designed for middle and high school communities, this kit includes posters, activities, and conversation starters that make respectful communication tangible. It helps students, teachers, and families create language-conscious spaces where young people feel seen, heard, and empowered to speak up with care.
Community Workshops & Trainings
Our workshops and trainings bring people together to unpack language bias and build communication habits rooted in empathy. Whether you're part of a nonprofit, school, or neighborhood group, we create space for honest dialogue—and offer tools to keep the momentum going.
Where Trust Begins
Words Matter NYC was built by and for people who believe communication can be a force for trust and opportunity.
Learn more about the thinking behind our work, what drives our mission, and how we’re building practical tools that turn everyday language into stronger relationships, clearer systems, and lasting impact.
Why It Matters
This movement isn’t just about words — it’s about how we live together. Here’s what makes it meaningful.
Everyday Language, Real Impact
Small words carry big weight. We help New Yorkers see how language shapes safety, respect, and everyday belonging.
Rooted in Real Communities
Created by New Yorkers, for New Yorkers — every resource reflects real voices, local culture, and lived city experiences.
Not Just Awareness — Action
We turn values into action with toolkits, trainings, and activations that make respectful communication part of daily life.
Seen, Heard, and Shared
Our bold designs and clear messaging help carry civic values into conversations, classrooms, commutes, and community spaces.